FAQ
Frequently asked questions about ZEDIQ business systems
Do you start by installing a ready-made system?
We start by understanding the current workflow, bottlenecks, and required information, then define an appropriate first phase. We do not assume one system or set of screens suits every company.
Can an ERP be implemented in phases?
Yes. Delivery can be prioritised around operational needs such as sales, inventory, and invoicing first, with further scope and integrations added after the first phase is tested.
Do you work with Odoo Community?
Yes. We identify suitable modules, development, and integrations after assessing the requirements. Enterprise features or specialised integrations are never presented as available before validation and testing.
Can you connect an ecommerce store, shipping provider, or existing system?
We assess the available API, exchanged data, error handling, and each party’s responsibility, then define a testable integration scope.
What happens after launch?
The agreed scope can include hosting, backups, monitoring, support, training, and periodic improvement. Response times and support hours are defined in the agreement.
How long does implementation take?
Timing depends on processes, modules, data, integrations, and team readiness. We provide an initial estimate after discovery rather than one universal timeline.
Have a question about your workflow?
Book a discovery session and we will discuss the appropriate starting point.