Before connecting your store to ERP: what to define
Integration success is not measured by data simply moving. It depends on what moves accurately, when it moves, and who handles unexpected cases.
Three questions before delivery
Define the source of each piece of information, its update rule, and what happens when an order fails, stock differs, or a shipment is cancelled.
- Which system owns the final order status?
- How are available and reserved stock synchronized?
- Where do errors appear and who reviews them?
The next step
Connect this analysis to a real workflow, then define what must change in the system or process.