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ZEDIQ

Real Estate & Property Management

Run Real Estate & Property Management operations from first action to collection in one connected system.

Connect leads, units, reservations, contracts, instalments, and maintenance. We configure the system around the real workflow and agreed project scope.

CRMOPSDATABI

We understand how your sector operates

The Real Estate & Property Management cycle moves through lead, then qualification and viewing, then unit selection, then reservation, then contract, then instalment plan, then collection, then commission, then maintenance. The requirement is not simply to record the result, but to connect ownership, data, and exceptions between stages.

Operational challenges we recognise

Many leads

Source follow-up and interest get lost

Units

Availability price and reservation can disagree

Reservations

Units are held without duration or clear deposit

Contracts and instalments

Schedule changes and collection are scattered

Brokers

Commission lacks clear cause and due stage

Maintenance

Post-handover unit requests are detached

Collection

Delay does not become a task and follow-up

How ZEDIQ helps

Lost lead

CRM source stage activity and next action

Untrusted unit

Inventory and reservation rules within scope

Open reservation

Expiry deposit and approval

Detached instalment

Contract schedule receipts ageing and alerts

Unclear commission

Broker rule trigger and approval

Detached maintenance

Request linked to unit owner and SLA

Manual collection

Tasks promises and forecast

Operating workflow

Lead

Qualification and viewing

Unit selection

Reservation

Contract

Instalment plan

Collection

Commission

Maintenance

Relevant business solutions

ZEDIQ services for this sector

What the platform can manage

Leads

Units within development scope

Reservations

Contracts

Instalments

Brokers

Maintenance

Management dashboards and reporting

Lead conversion

Available units

Overdue instalments

Commissions

Maintenance requests

Relevant integrations

Property portals when APIs exist

Payment gateways

Accounting

Document management

Customer portal

Messaging

How we implement

Discover current operations

Map processes and data

Configure system and access

Build agreed integrations

Migrate data

Test real scenarios

Train the team

Go live

Improve continuously

Experience since 2019

Experience building and operating business systems since 2019, starting with process understanding, clear solution boundaries, and real user testing.

Frequently asked questions

Can the system manage Leads?

Yes. We define the required data, access, and workflow and deliver it within the agreed project scope.

Can Units within development scope connect to the rest of operations?

The stages can share data and status without repeated entry after dependencies and exceptions are mapped.

Can it integrate with Property portals when APIs exist?

We first review available interfaces, data quality, and exception ownership, then define a feasible integration.

Can existing data be migrated?

Yes. We identify essential data, clean a sample, and test migration before launch rather than moving old files without review.

How does a Real Estate & Property Management implementation start?

It starts with discovery and current-process mapping, then a clear first phase followed by configuration, testing, training, and launch.

Have your Real Estate & Property Management operations outgrown the system running them?

Book a discovery session to review the current cycle and identify where operations, data, and automation can connect without promises beyond project scope.

Book a Discovery Session